Effective Date: July 2025

This website is operated by Artistic Homeware INC L.L.C-FZ, based in the United Arab Emirates. Throughout the site, the terms “we,” “us,” and “our” refer to Artistic Homeware. By accessing or using this website (https://artistichomeware.ae/), or by purchasing something from us, you agree to the following Terms and Conditions. Please read them carefully.

1. Website Ownership

“Artistic Homeware INC L.L.C-FZ” maintains the https://artistichomeware.ae/ website (“Site”).

2. Country of Domicile and Governing Law

United Arab Emirates is our country of domicile, and the governing law is the local law.

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

3. Payment Methods

  • Visa or MasterCard debit and credit cards in AED will be accepted for payment.

  • The displayed price and currency at the checkout page will be the same as printed on the Transaction Receipt.

  • The amount charged to your card will be shown in your card’s billing currency.

4. Restricted Transactions

We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries, in compliance with UAE law and international regulations.

5. Eligibility

  • Customers under the age of 18 are not permitted to register as users of the website or to transact on the website.

  • By using this site, you confirm that you are of legal age or have obtained parental/legal guardian consent.

6. Account Responsibility

  • The cardholder must retain a copy of transaction records and https://artistichomeware.ae/ policies and rules.

  • The user is responsible for maintaining the confidentiality of their account login and password.

7. Business Information

Artistic Homeware INC L.L.C-FZ was founded in Canada in 2021 and is now based in Dubai, UAE. We operate as a licensed e-commerce business selling high-quality, handcrafted kitchenware and homeware products — including our signature chafing dishes — to customers across the UAE, GCC, and internationally.

8. Product Pricing and Availability

  • Prices are listed in AED unless otherwise noted.

  • We reserve the right to modify prices, products, and offers at any time.

  • Product availability is subject to change and we cannot guarantee stock on all items.

  • We aim to display product descriptions and images as accurately as possible, though variations in color or appearance may occur based on screen resolution and settings.

9. Shipping & Delivery

  • We ship within the UAE and to select international destinations.

  • Shipping charges will be calculated at checkout.

  • Customers are responsible for any customs duties, VAT, or import taxes that may apply in their respective countries.

10. Refunds & Returns

Please refer to our Refund & Return Policy [link to your refund policy] for detailed information about our process and eligibility criteria.

11. Privacy & Data Security

We value your privacy. Please see our Privacy Policy [link to policy] for information on how we collect, use, and protect your personal data.

12. Limitation of Liability

Our site and services are provided “as is” and without warranties. We are not liable for any direct or indirect damages resulting from your use of our site or services.

13. Contact Information

If you have questions or need support, please contact us: